Terms of Service

Effective Date: July 31, 2026

This website is operated by RUANNERIVE. Throughout this website, the terms “we,” “us,” and “our” refer to RUANNERIVE.

By visiting RUANNERIVE.com or purchasing from us, you agree to these Terms of Service. Please read them carefully before using our website.

1. Online Store Terms

You must be legally capable of entering into a binding agreement in your place of residence to use this website or make a purchase.

You may not use our products, website, or services for unlawful, fraudulent, abusive, or unauthorized purposes.

2. Product Information

We make reasonable efforts to display product descriptions, colors, materials, dimensions, and photographs accurately.

Because silk textiles can reflect light differently and screens display colors differently, the appearance of a product may vary slightly from what you see online. Variations in motif placement, texture, or finish may also occur when they are inherent to the textile or production process.

These natural variations are not necessarily defects and are part of the individual character of each piece.

3. Prices and Payment

Prices are displayed in the currency selected on the website or applicable to your market.

We may change prices, promotions, and product availability without notice. A price change does not affect an order that we have already accepted.

Payment must be successfully authorized before an order is confirmed.

4. Orders

After you place an order, you will receive an order confirmation. This confirmation acknowledges that we received your order but does not guarantee acceptance.

We reserve the right to refuse or cancel an order if:

• A product is unavailable.

• Payment cannot be authorized.

• We reasonably suspect fraud or unauthorized activity.

• Product or pricing information contains a material error.

• The shipping destination cannot be serviced.

If we cancel an order after payment has been collected, we will refund the amount paid to the original payment method.

5. Shipping

Orders are subject to our Shipping & Returns Policy.

Delivery dates are estimates and are not guaranteed. RUANNERIVE is not responsible for delays caused by carriers, customs, severe weather, incorrect addresses, or events outside our reasonable control.

Customers are responsible for providing a complete and accurate delivery address.

6. Returns and Refunds

Returns, exchanges, damaged items, and refunds are governed by our Refund Policy and Shipping & Returns Policy.

A return must be authorized before it is shipped back to us. Sending an item without authorization may delay or prevent processing.

7. Intellectual Property

All content on this website—including the RUANNERIVE name, branding, photographs, graphics, product designs, text, videos, and layout—is owned by or licensed to RUANNERIVE and is protected by applicable intellectual-property laws.

You may not reproduce, distribute, modify, sell, or commercially use our content without prior written permission.

8. Reviews and User Content

If you submit a product review, photograph, comment, suggestion, or other content, you confirm that:

• You own or have permission to submit it.

• It does not violate another person’s rights.

• It is not misleading, unlawful, abusive, or harmful.

You grant RUANNERIVE a non-exclusive, worldwide, royalty-free license to use, reproduce, and display submitted content for business and marketing purposes, unless prohibited by law.

9. Third-Party Services and Links

Our website may contain links to third-party websites or use services provided by third parties, including payment, social media, analytics, and delivery services.

We are not responsible for the content, privacy practices, availability, or actions of third-party websites and services.

10. Prohibited Uses

You may not use the website to:

• Violate any law or regulation.

• Infringe intellectual-property or privacy rights.

• Submit false, misleading, or fraudulent information.

• Transmit malicious code or interfere with website security.

• Scrape, copy, or commercially exploit website content without permission.

• Harass, threaten, discriminate against, or harm another person.

We may suspend or terminate access for prohibited activity.

11. Disclaimer of Warranties

We aim to provide accurate information and reliable service, but we do not guarantee that the website will always be uninterrupted, error-free, or completely secure.

To the fullest extent permitted by law, the website and services are provided “as available.” Nothing in these Terms limits consumer rights that cannot legally be excluded.

12. Limitation of Liability

To the fullest extent permitted by law, RUANNERIVE and its service providers will not be liable for indirect, incidental, special, or consequential losses arising from use of the website or purchase of a product.

Where liability cannot legally be excluded, our liability will be limited to the amount paid for the product or service giving rise to the claim, except where applicable law requires otherwise.

13. Indemnification

You agree to indemnify and hold RUANNERIVE harmless from claims or expenses arising from your unlawful use of the website, violation of these Terms, or infringement of another party’s rights.

This provision applies only to the extent permitted by law.

14. Severability

If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions will continue in effect.

15. Governing Law

These Terms are governed by the laws applicable in the jurisdiction where RUANNERIVE’s operating entity is established, without regard to conflict-of-law principles, unless mandatory consumer law in your location provides otherwise.

16. Changes to These Terms

We may update these Terms from time to time. The version published on this page at the time of your purchase applies to that order.